Navigating the Power Shift with AI, Sales, and Customer Relationships

Over the years, sales has lost a lot of its control over the sales cycle, especially with the advent of internet, cloud, social, and mobile technologies — in both good and challenging ways. Now buyers are in far more control of their own “buying journey,” no longer hostage to a company’s sales processes. They are able to find pricing online. They can compare competitive products and services with ease. And they can see who else is using your product and read real-time reviews on sites like Gartner Peer Insights.

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Augmented Humans Are the Future of the Workplace

Artificial intelligence capabilities are advancing so quickly that AI is now universally relevant to C-level executives across all industries. And that’s exactly who was in attendance Tuesday morning. “We knew Tim would be able to illuminate this hot-button topic for our partners by making it accessible and human-centric,” explains PSA Marketing Coordinator Lindsay Schneider.

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ROI Revealed: Microsoft Dynamics 365 Delivers $16.97 for Every Dollar Spent

In keynotes and sessions at Microsoft Ignite 2018, many stories of organizations that are leveraging Dynamics 365 to fundamentally transform the organization to meet the changing expectations of customers were shared. These success stories are compelling, however it begs the question: “what’s the true return on investment (ROI) for an average Dynamics 365 deployment?” Thanks to an independent analysis from Nucleus Research, we can reveal the answer:

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