Business processes are important. Staff train on them. They keep quality consistent. They direct your resources, guiding your work force. So you have to understand them. But how well do you have to understand them? The answer is different for every company. Business Process Management (BPM) is a multibillion-dollar industry. It’s also a heavy lift.…
We know you can’t wait to achieve ultimate efficiency via hyperautomation. So many buzzwords, so much innovation! But don’t skip this step. Automating clunky, outdated processes just means doing dumb things faster. Process reengineering optimizes workflows to ensure both your human and digital employees are working smarter.
Process reengineering projects differ in scope from major overhauls to tinkering around the edges. Let your business objectives determine the scope of your project. We’ve helped companies completely rearchitect their technology stack to better facilitate modernized operations. This type of comprehensive redesign means putting process before platform; determining how you want to work, and then selecting the best tools to support that.
If you don’t need that kind of drastic makeover, we’re equally at home targeting only broken processes. We have a standard protocol for helping clients identify, document and redesign their problematic processes. Working smarter starts with business process reengineering.