Welcome Your New Bot Co-Worker! Regardless of the specifics of your bot, you can always expect the same things: reliable consistency, accessibility, and transparency. You are still calling the shots. The software simply follows the logic it was built and programmed to follow. If your bot bothers you, it’s because it has hit a problem/outlier that requires human intervention, and it was programmed to ask for it in a certain way, at a certain time.
Integration is the new custom development. As enterprise embraces the explosion of cloud-enabled SaaS products, you no longer have to build systems; you just have to connect them. Fortunately, today’s back-end automation tools provide a wealth of system integration options.