Hit songs give us lots of adjacent messages. The Rolling Stones said, “You can’t always get what you want.” Biz Markie said, “You’ve got what I need.” When your organization has specific technology goals, how can you be sure that your wants and needs are actually met? At the 2026 Medicaid Enterprise Systems Conference in…
With rising gas and electricity prices and data center sprawl, many Americans say their relationship with utilities makes them stressed, and somewhat ironically—powerless. The mandates are many for power utilities and their leaders these days. Customers increasingly expect visibility into service status, energy usage, billing, and available program options. Regulators expect clear reporting. Executives need…
AI is everywhere in healthcare. Every conference agenda, every board deck, every vendor pitch says the same thing: “You need an AI strategy.” And yet, for many community-based health plans, the lived experience is very different. AI pilots are running. Tools are licensed. Staff are experimenting. But leaders still ask a simple question: Where is…
Organizations working with highly sensitive data are eager to embrace AI, but they have an extra degree of caution. As of late 2025, a synthesized survey group of 90% of nonprofit, foundation, and corporate philanthropic leaders reported concerns about how AI might use their data, including worries about bias, privacy, or security gaps. So, how…
If you’ve been anywhere near enterprise technology news lately, you’ve seen the headlines. “95% of AI pilots are failing.” “AI tools make developers slower.” “AI-generated work is destroying productivity.” Since mid-2025, study after study has painted a pretty grim picture of generative AI in the enterprise. Read enough of them and you might reasonably wonder…
15 years ago, I sat with Mind Over Machines Founder and CEO Tom Loveland in a General Motors plant north of Baltimore. We had come that day to learn about manufacturing innovation from the GM plant manager and UAW shop steward, who together taught us an important lesson in human-machine interaction. “When that machine hits…
