Welcome Your New Bot Co-Worker! Regardless of the specifics of your bot, you can always expect the same things: reliable consistency, accessibility, and transparency. You are still calling the shots. The software simply follows the logic it was built and programmed to follow. If your bot bothers you, it’s because it has hit a problem/outlier that requires human intervention, and it was programmed to ask for it in a certain way, at a certain time.
RPA works front-end automation wonders because digital assistants can be quickly trained to use your computer systems the same way your human workers do now. It isn’t going to seamlessly integrate your disparate systems, but it will liberate your employees from the data entry gymnastics currently sucking their will to live.
In a matter of weeks (not months), RPA can automate the swivel-chair manual operations required to move data out of one closed system and into another. Because robots do mindless work much better than people, RPA speeds up processing time and improves data accuracy. Meanwhile, humans are free to use their minds to full potential.