Empathy Lab: Visualize the Value of Your Work

I’m baaaack! And I have the 3rd and final installment of our empathy series. If you need to catch up, we started with why Mind Over Machines uses empathy and you should too. Then, I gave you practical tips for practicing empathy in the workplace. Now, it’s time to step into the lab. No, you…

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Empathy 110: Practical Tips for Authentic Connection

Welcome to our second installment of a 3-part series on empathy in business. Last time, we talked about why Mind Over Machines uses empathy and you should too. Now, it’s time to get tactical. I promised easy-to-implement tips for putting empathy to work growing your business. This post delivers 11 techniques for practicing empathy. They…

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Empathy 101: Why We Use It & You Should Too

‘Tis the Season We’re headed into the season of gratitude and giving. The time of year we all work to be a little kinder, a little warmer. We put ourselves in someone else’s shoes to figure out what they really need/want, and then we rush out to get it and wrap it up in a…

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