Welcome Your New Bot Co-Worker! Regardless of the specifics of your bot, you can always expect the same things: reliable consistency, accessibility, and transparency. You are still calling the shots. The software simply follows the logic it was built and programmed to follow. If your bot bothers you, it’s because it has hit a problem/outlier that requires human intervention, and it was programmed to ask for it in a certain way, at a certain time.
AI. Those two little letters evoke a lot of anxiety, fears of disruption and obsolescence. Stop letting it make you feel bad, and start imagining what Artificial Intelligence can do for your business. Instead of trying to keep up with the technology, focus on your business goals. What business problem can AI solve for you?