8 minute read We’ve been trying hard lately to convince people that CRMs do more than track customers. They are not the exclusive domain of corporate sales and marketing. That’s why we prefer to call them XRMs, where the X stands for any variable you want to track. But if you’re not a math person,…
8 minute read My journey into business intelligence (BI) began with an IBM commercial about a bakery. Using analytics, the bakery uncovered a customer coping method of sorts: People buy more cakes when it rains. This unexpected insight allowed the shop to better plan its inventory based on the weather forecast. I was fascinated by…
9 minute read Last week, Mike convinced you to push through your anxieties to find the CRM that works for you. Now you have this perfectly tailored CRM that fits the way you do business. It’s saving you all kinds of time and money and offering fresh new business insights. You use it to track…
7 minute read Poor data quality, outdated systems, broken business processes. These are the top complaints we hear from technology leaders – and every other type of strategic leader, from finance to operations.
6 minute read Prior to 70-535: Architecting Microsoft Azure Solutions, I’d never taken a Microsoft Certification exam, nor did I have much experience with Azure. I was definitely out of my wheelhouse. Then I had a senior architect, who works in Azure daily, tell me it took him three tries to pass. Not the most…
4 minute read Carrie Schuckle has been busy since last November. That’s when she assumed her new position here as Chief Delivery Officer (CDO). She was made for the role, or perhaps more accurately, the role was made for her because it blends her nearly 20 years of experience and expertise in software development, consulting…
