3 minute read There’s no doubt that salespeople are grateful for technology assists. Remember having to memorize every client’s kid’s name and baseball average to make them feel special? Or toting around a bulky Rolodex that included everything you ever wanted to know about your client – including birthdays and favorite restaurants – on a…
5 minute read Big data, with all of its vastness and mystery – and confusion – is actually a remarkably straightforward concept: store everything for later analysis. Because once it’s gone, you can’t get it back. The end. Ok…so there’s more to the big data story. And while the term big data is both overexposed…
2 minute read Technology enables change, and change drives success. We measure success in terms of change: increases, decreases, percentages, growth and trends. But how do we define change? Transformation? Innovation? Conversion? Shift? Transition?
5 minute read What’s the best approach for transitioning from physical records (paper and microfiche) to digital records for your organization? Should you just rip the bandage off and have it done all at once? Or should you build capacity into your systems, in Service-Oriented Architecture (SOA) fashion, to transition incrementally, over a longer period…
3 minute read Data is a game changer. 2.5 quintillion bytes of data are created every day – and the data comes in all shapes and sizes. Long gone is the notion that data is just for reporting, or collecting. Mix some innovative understanding of data with some good old-fashioned diligence, and voila – you’ve…
2 minute read Would a general go into battle without a defined plan? Never. Neither would he consider each operation individually. Rather, he would pursue tactics that link all of the battles together to meet a strategically defined goal of winning the war. It would be a plan against which he could measure success and…