Mar142019

Navigating the Power Shift with AI, Sales, and Customer Relationships

Articles

Over the years, sales has lost a lot of its control over the sales cycle, especially with the advent of internet, cloud, social, and mobile technologies — in both good and challenging ways. Now buyers are in far more control of their own “buying journey,” no longer hostage to a company’s sales processes. They are able to find pricing online. They can compare competitive products and services with ease. And they can see who else is using your product and read real-time reviews on sites like Gartner Peer Insights.

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Jan302019

ROI Revealed: Microsoft Dynamics 365 Delivers $16.97 for Every Dollar Spent

Articles

In keynotes and sessions at Microsoft Ignite 2018, many stories of organizations that are leveraging Dynamics 365 to fundamentally transform the organization to meet the changing expectations of customers were shared. These success stories are compelling, however it begs the question: “what’s the true return on investment (ROI) for an average Dynamics 365 deployment?” Thanks to an independent analysis from Nucleus Research, we can reveal the answer:

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Jan92019

Take a New Approach to IT Cost Management

Articles

Too often, when CIOs attempt to focus on using IT to optimize business costs, stakeholders see it as a defensive move. You’ll hear the heads of other business units mutter, “IT can’t find enough money to cut in its own budget, so they’re coming after ours.”

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Jan32019

Strategic IT Partner Selection

Articles

Specialized know-how is a good thing; it’s what makes your company valuable. You focus on what you do best and deliver that superior service to your clients. But when you don’t have the in-house expertise you need, that’s when panic can set in, especially when you’re staring down the barrel of a high-stakes IT project.

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