Just as technology roadmaps are essential for successful digital transformation, human roadmaps are essential for successful automation. Maps tell you where you are, where you’re going, and how to get there. What skills do your people have right now? Which skills will your staff need for the future? Remembering to synchronize your tech & human roadmaps is of the utmost importance
The World Trade Center Institute is doing its part to keep us virtually connected through a series of webinars exploring the impact of COVID-19 and how our global business community can emerge stronger. To tackle the topic of disruption, series organizer Lydia Yodie turned to an industry that has some experience with it: the tech sector. Serving as moderator, Mind Over Machines VP of Innovation…
Hot Take: Digital Transformation & Customer Experience Investments Largely Immune to COVID-19 Cost-Cutting
Digital transformation and customer experience investments are among those least likely to be cut because they are essential to survival and future growth.
Every top-level executive will tell you people are their organization’s greatest asset. The human resources profession was created to find, engage and retain that #1 asset. HR is supposed to advocate for people. It seems counterintuitive, but computers can make your workplace more human, and it starts with automating certain HR processes.
You know organizational change is challenging. I’ll spare you the gloom and doom change management statistics because: (A) The claim that 70% of organizational change initiatives fail has been widely discredited. (B) Constantly harping about how hard change is just becomes “a toxic self-fulfilling prophecy.” Change may not be easy, but it is the one…
This is not a ‘more of the same’ moment in history. It is a watershed moment. For the first time ever, machines don’t just do work; they can think about how to do that work more efficiently. We’re heading into the Age of the Augmented Human, where physical processes and procedures can be replicated in a digital world running simulations based on real-time data from the real world. Enter the Digital Twin.