“Learn & Play with Purpose”—that was the motto for last week’s ASAE 2019 Annual Meeting in Columbus, OH. And that’s exactly what Stefan, Steve and I did! It was great to talk with association leadership from all over the country, getting a better understanding of the challenges and opportunities they currently face, including chatbots. Judging…
“I’m so busy I need to clone myself,” said every business professional ever. The internet is littered with articles on how to optimize your routine to squeeze more time out of the day, but this isn’t one of them. Instead, I’m going to show you how to delegate your work to your new Digital Twin(s).
Every time you Google something, you’re benefiting from web scraping, the automated process of extracting data from websites. Looking for the best airfare? Cheapest hotel? Yep, many of those price trackers that make your vacation affordable run on web scraping. But Priceline and Kayak don’t let you peer behind the coding curtain.
Your processes give people direction. They orchestrate daily activities. Without them, workers would just flail away hoping for a win. Think of business processes as channels for your work force. No, not your “workforce” like the generic term for your stable of employees. We’re talking about your Work Force, the people power and energy your company runs on. The raw potential, vigor and vital impetus humans bring to their work every day. Your processes should direct that energy along the most effective paths to achieving company goals.
We had a lot of fun in Part 1, exploring Automatic Speech Recognition (ASR) and brainstorming ways it can help business harness unstructured data to work smarter. But now we’re moving into the nitty-gritty. What’s technically possible, and who’s currently doing it best?
Most companies are drowning in phone calls, social media posts, emails, audio and video. Like podcasts, all this unstructured data contains good info. It’s trying to tell you something, but it’s trapped in a form that doesn’t easily lend itself to data analysis. Artificial intelligence helps you liberate your data, organize it, and put it to use.
