We know your dirty little secret. You’re not using your CRM to its full potential. Maybe you’re not using it at all. Yes, that’s bad for business. No, you’re not alone. CRM usage statistics are a real mixed bag. 91% of companies with 10 employees or more have adopted a CRM. Yet, 22% of salespeople…
Two weeks ago, I received an invitation that would make most techies bark with excitement. I was invited by our friends at Baltimore County Public Schools (BCPS) Career & Technical Education (CTE) to come and play with robot dogs. These dogs are going to be part of the Robotics and Artificial Intelligence program BCPS CTE…
Nonprofit leaders, I know you’re exhausted. It took everything you had to get your organization through the pandemic. You’re still facing a slew of competing priorities and high employee turnover. It may be tempting to revert to the old ways, but we’re in a new world: Hybrid work has given us flexibility, but also the…
Sometimes your business tech tools constrain your imagination. It’s not intentional. It’s the opposite of what Big Tech visionaries set out to do. But they create and sell a product with standard forms, views and dashboards they think will work for most companies. The problem is, when you can only input and see your data…
Spring semester brought Mind Over Machines our second Baltimore Tracks intern. The program is a collaboration with YouthWorks, Code in the Schools, and Pass I.T. On that works to diversify Baltimore’s tech field. Diversity in all its forms (including age!) is critical to innovation because it challenges us to see the world differently, and that…
