Human Roadmaps

Automation Prep: What is a Human Roadmap?

Articles

Just as technology roadmaps are essential for successful digital transformation, human roadmaps are essential for successful automation. Maps tell you where you are, where you’re going, and how to get there. What skills do your people have right now? Which skills will your staff need for the future? Remembering to synchronize your tech & human roadmaps is of the utmost importance

Welcome Your New Bot Co-Worker

Articles

Welcome Your New Bot Co-Worker! Regardless of the specifics of your bot, you can always expect the same things: reliable consistency, accessibility, and transparency. You are still calling the shots. The software simply follows the logic it was built and programmed to follow. If your bot bothers you, it’s because it has hit a problem/outlier that requires human intervention, and it was programmed to ask for it in a certain way, at a certain time.