Welcome Your New Bot Co-Worker! Regardless of the specifics of your bot, you can always expect the same things: reliable consistency, accessibility, and transparency. You are still calling the shots. The software simply follows the logic it was built and programmed to follow. If your bot bothers you, it’s because it has hit a problem/outlier that requires human intervention, and it was programmed to ask for it in a certain way, at a certain time.
Could your new superstar software developer already be on payroll? The cloud-enabled, low-code/no-code platforms your business uses every day make it increasingly likely. People are natural problem solvers. They know the kinks in their workflows, the inefficiencies in their processes. Most of your employees may not know how to write code, but if you give them intuitive, visual process-driven development tools, they will put them to work. It will be a boon to your business, but only if you make the necessary investment.
Integration is the elephant in the room these days. As Gartner predicted way back in 2012, it’s consuming more resources than ever before because it’s more necessary than ever before. The explosion of cloud-enabled SaaS products means most companies are spending more on integration than development.