We had a lot of fun in Part 1, exploring Automatic Speech Recognition (ASR) and brainstorming ways it can help business harness unstructured data to work smarter. But now we’re moving into the nitty-gritty. What’s technically possible, and who’s currently doing it best?
Most companies are drowning in phone calls, social media posts, emails, audio and video. Like podcasts, all this unstructured data contains good info. It’s trying to tell you something, but it’s trapped in a form that doesn’t easily lend itself to data analysis. Artificial intelligence helps you liberate your data, organize it, and put it to use.