A highly driven critical thinker that listens, understands, identifies opportunities, and transforms them for maximum business efficiency every time you sit down at the table with a client.

As a Senior Business Analyst, you play a critical role in scoping the goals and dreams of our clients into achievable project realities. Working closely with the Project Manager and Solution Architect, you will lead clients through the Discovery journey and verify their documented needs are met through the Execution of each project while helping to note and prioritize future projects along the path.
With an understanding of each client’s business goals, you will join with the technical team to win trust and confidence as you build true partner relationships with our clients.


  • A True Consultant – we serve clients, not technology
    • **Facilitate effective client meetings to elicit business requirements, engage in collaborative process redesign, and conduct verification activities.
    • **Engage clients to learn business goals (of the current project and long-term needs)
    • **Advise clients for maximum business efficiency and success
    • Identify opportunities and work with the Project Manager on the proposal of possible future engagements
    • Encourage open dialogue and collaboration with clients and across the MOM team
    • **Assist Project Manager with management of client expectations on a solution to be delivered within scope documented and agreed upon; push back where necessary; consult on stakeholder management
  • Role Model Practitioner of our Craft
    • **Facilitate business analysis activities
    • **Own Discovery deliverables pertaining to Project Scopes such as requirements, user stories, and process diagrams
    • **Assist Project Manager with the definition of ‘done’ for the team; Coordinate with PM/Architect/Technical Team Lead to ensure Work Breakdown Structure and ultimate solution will meet documented scope/requirements
    • Create or manage the creation of Test Plans and Procedures to ensure full verification of the project
    • Execute or manage facilitation and execution of all Verification activities, within the project team and with the client
  • Builder of the House
    • **Live by MOM’s Code of Conduct
    • Find opportunities to make MOM a better place to work and grow, consistent with expectations outlined in the Competency Framework


  • **Business Analyst experience on projects developing software applications
    • Management of solution discovery efforts including business analysis/working sessions, documenting user stories and business process requirements, gathering and documenting technical requirements, and documenting future state systems using workflows and diagrams
    • Analysis and documentation of systems, from both a business and technical perspective (with the assistance of Architect/Technical team members), to clarify functionality, aid in knowledge transfer, and recommend improvements
  • **Quality Assurance Analyst experience within software applications
    • Creation and execution of test plans against requirements documentation
    • Facilitation of User Acceptance Testing with client stakeholders
  • **Having the ability to:
    • communicate and collaborate with the utmost professionalism, both verbally and in written form
    • multitask in a fast-paced environment
    • perform at the highest level on many projects simultaneously to deliver on-time solutions to clients
    • push back when necessary; raise your hand for help
    • be organized at all times
    • assist the PM with a clear definition of scope and success criteria within a given project
    • verify project results against success criteria within a given project
    • partner with team members and clients for successful outcomes


  • Experience with taking an iterative approach to complete project-based work
  • Identifying and pursuing new business opportunities, directly supporting Marketing and Sales
  • Assisting the Project Manager and Architect with many of the project lifecycle artifacts, e.g. work breakdown structure, estimate spreadsheets, status reports, change control, and project management plan
  • Experience fulfilling a Project Manager role on short/small engagements for budgetary efficiency

**Essential Job Function or Qualification


Additional Job Specifications

  • Ability to remain stationary at a desk for several hours at a time
  • Ability to constantly operate a computer throughout the workday
  • Ability to speak, write, and understand the English language
  • Ability to occasionally work evening and weekend hours to support a client project implementation or “go-live”


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